Privacy Policy & Terms of Use

Privacy Policy

Polynesian Adventure Tours will not sell or share your private information.

PERSONALLY IDENTIFIABLE INFORMATION
When you book with Polynesian Adventure Tours, or use Polyad.com to make an online travel reservation, you may be asked by Polynesian Adventure Tours or an agent on behalf of Polynesian Adventure Tours to provide certain personally identifiable information such as your name, billing address, email address, telephone numbers, credit card number, billing information, and health information relevant to your travel. We will also collect the names and email addresses of any companions who will be traveling on the reservation that you create. This information is used by Polynesian Adventure Tours and its vendors to process and confirm your reservation, issue air boarding passes and tickets, bill you for the services you purchase, notify you of cancellations, and notify you and your travel companions of opportunities such as special offers that we think may be of interest. By providing personally identifiable information to Polynesian Adventure Tours you consent to the collection of information provided by you or on your behalf, and to the use and disclosure of that information in accordance with this Privacy Policy. If you wish to unsubscribe your email address from our lists that we and our Preferred Partners use to send promotional email offers to our passengers, please contact us toll-free at 888-206-4531. You can also modify your email preferences at any time and subscribe to or unsubscribe from any promotional email update services that we offer by sending us an email to reservations@polyad.com

GROUP TRAVEL INFORMATION
If you use our website to inquire about the availability of group fares for conventions, wedding parties, organizations, event attendees or other special interest groups, we will ask you to provide certain contact information, including your name, address, email address, and phone and fax numbers, as well as certain details about your organization, wedding or other planned event related to your group’s requirements. We may also ask you to describe any special requests or requirements that you or anyone in your group may have in connection with your group travel plans. We will use this information to evaluate your group travel needs and to contact you with a tariff and availability information.

TRAVEL AGENT REGISTRATION INFORMATION
If you are a travel agent, you can use our website to register to receive email alerts and other notifications about special promotions, commissions and other news. To register for these updates, we will request your IATA number and your contact information, including your name, your agency’s name, telephone and fax numbers, address, and email address. We will also request information about the nature of your agency, as well as the volume of sales that your agency has generated for Polynesian Adventure Tours. This information is used to send you the notifications you request and to help us design offers and incentives that are appropriate for you and your agency.

SWEEPSTAKES AND OTHER PROMOTIONS
From time to time, we may offer sweepstakes or other promotions on our website. If you enter a sweepstakes or promotional contest, we’ll ask you to provide information about yourself (such as your name, address, and email address). Among other things, we’ll need this information to contact you if you win and announce the identities of the winners. We may also use this information for internal marketing purposes. If you don’t want us to collect the information requested in the contest or sweepstakes registration form, please do not enter the contest or sweepstakes.

E-MAIL
You are agreeing to sign up to receive email updates regarding the availability of discounted tours and special offers from Polynesian Adventure Tours. When you register for these email updates, we will collect your email address, zip/postal code and the name of the country where you reside. We hope that you will find any email updates that you receive to be interesting and valuable. However, it is easy to unsubscribe from any email update service that you request. Each email update you receive will contain instructions on how to unsubscribe from future offers by using a reply email address or hyperlink to an email preferences page on our website.

INFORMATION COLLECTED USING COOKIES
To help us tailor our website to the needs and interests of our visitors, we keep track of the pages visited by our users by placing a cookie, a very small text file, on our visitors’ hard drives. The cookie contains an ID number that allows us to track the pages you’ve visited within our website. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our site by making it more responsive to the needs of our users. This cookie will remain on your hard drive until you close your browser window or terminate your user. The “help” function on most web browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. If you don’t accept cookies, you may not be able to take full advantage of various personalized features on our site that are available to other visitors.

BROWSER LEVEL INFORMATION
Our web servers automatically collect limited information about your computer configuration and browsing activity when you visit our site, including the type of browser software that you use, the operating system you’re running, the resolution of your computer monitor, the speed of your Internet connection, the website that referred you to our site and/or the search terms you entered into a search engine to reach our site, and your IP address. (Your IP address is a numerical address that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you want to view) can be transmitted to you. We also use IP address information for systems administration and trouble shooting purposes. Your IP address does not tell us who you are.) This information is collected and stored in anonymous form and is not linked to your personally-identifiable information. We use this information to make our website as useful as we can for as many users as possible.

DISCLOSURES OF INFORMATION

VENDORS, CONTRACTORS AND AGENTS
Polynesian Adventure Tours routinely enters into contracts with various vendors, contractors and agents to help us operate our website, process and analyze information on our behalf, conduct other aspects of our business, improve the services that we provide to you, or to offer you convenience services designed to improve your tour experience. Some of these vendors, contractors and agents may be given access to personally identifiable information that we collect from our customers and website visitors to the extent that we deem such access to be necessary or useful for these companies to perform services for Polynesian Adventure Tours or our customers.

GOVERNMENTAL AND LAW ENFORCEMENT AGENCIES
Polynesian Adventure Tours may disclose any personally identifiable information it collects (whether online or through offline sources) with or without notice to the affected individuals, if required to do so by law or court order, or if requested by a governmental or law enforcement authority in any country, or if such information is sought pursuant to a subpoena or other legal process.

DISCLOSURES OF ANONYMOUS INFORMATION
We may share anonymous, aggregated information about all of our customers and users with third parties.

OTHER DISCLOSURES
Polynesian Adventure Tours may also disclose any personally identifiable information that we collect to perform charge verifications, to report or collect debts owed, or to protect the rights, security or property of Polynesian Adventure Tours, our customers, or others. In the event that Polynesian Adventure Tours or substantially all of our assets are acquired by another company, the information that we collect from our customers and website visitors would be included among the transferred assets.

SECURITY
The personally identifiable information we gather on our website is stored within Polyad.com-controlled databases (or databases operated on our behalf) on servers maintained in protected environments. Passwords and any credit card information you provide to us online are secured for transmission over the Internet using industry-standard secure socket layer (SSL) encryption technology. Although these security measures are robust, no physical or electronic security system is impenetrable. We cannot guarantee the security of our servers or databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet.

LINKS
Our website contains links to other sites. Please be aware that we are not responsible for the content of those sites or for the privacy practices of their owners. We encourage you to read the privacy statements of each site that collects information from you. This Privacy Statement applies solely to information collected by Polynesian Adventure Tours on polyad.com.

CHANGES TO THIS PRIVACY STATEMENT
The Web is an evolving medium. We reserve the right to modify this Privacy Statement at any time without notice. If we change our Privacy Statement at some point in the future, we′ll post the amended statement on this page. Any changes will apply to all information collected by Polynesian Adventure Tours, including previously collected information. If you have any questions about this Privacy Statement, please contact us at 808-833-3000.

Terms of Use

Polynesian Adventure Tours Website Terms, Conditions and Notices

AGREEMENT BETWEEN CUSTOMER AND POLYNESIAN ADVENTURE TOURS
This website site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices.

PERSON AND COMMERCIAL USE AND LIMITATIONS
The content and information on this website (including, without limitation, description, price and availability of tour and charter services), as well as the infrastructure used to provide such content and information, is proprietary to Polynesian Adventure Tours, Inc. or its suppliers and providers. Accordingly, as a condition of using this website, you agree not to use this website or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your tour documents for tour or services purchased through this website, you agree not to modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this website.

COPYRIGHT AND TRADEMARK NOTICES
All contents of this website site are: © Polynesian Adventure Tours, Inc., 2880 Kilihau Street, Honolulu, HI 96819 USA. All rights reserved. Polynesian Adventure Tours, Polynesian Adventure Tours.com, plumeria and coach Logo are either registered trademarks or trademarks of Polynesian Adventure Tours, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.

LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, POLYNESIAN ADVENTURE TOURS, INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE TOURS, AIR, PRICING, PHOTOGRAPHIC CONTENT, GENERAL PRODUCT DISCRIPTIONS, WEATHER, OR OTHER TOUR PRODUCTS DISPLAYED ON THIS WEBSITESITE. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. POLYNESIAN ADVENTURE TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE SITE AT ANY TIME.

POLYNESIAN ADVENTURE TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY POLYNESIAN ADVENTURE TOURS, INC. OR ITS AFFILIATES.. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. POLYNESIAN ADVENTURE TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

THE CARRIERS AND OTHER SUPPLIERS PROVIDING TOUR OR OTHER SERVICES FOR POLYNESIAN ADVENTURE TOURS, INC. ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF POLYNESIAN ADVENTURE TOURS, INC. OR ITS AFFILIATES. POLYNESIAN ADVENTURE TOURS, INC. AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. POLYNESIAN ADVENTURE TOURS, INC. AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL POLYNESIAN ADVENTURE TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF POLYNESIAN ADVENTURE TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

INDEMNIFICATION
You agree to defend and indemnify Polynesian Adventure Tours, Inc., its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by

(i) you or on your behalf in excess of the liability described above; or
(ii) by third parties as a result of
(a) your breach of these website Terms, Conditions and Notices or the documents referenced herein; (b) your violation of any law or the rights of a third party; or
(c) your use of this website.

NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

LINKS TO THIRD PARTY SITES
This website may contain hyperlinks to websites operated by parties other than Polynesian Adventure Tours, Inc. Such hyperlinks are provided for your reference only. Polynesian Adventure Tours, Inc. does not control such website and is not responsible for their contents or your use of them. Polynesian Adventure Tours, Inc.’s inclusion of hyperlinks to such website does not imply any endorsement of the material on such website or any association with their operators.

SOFTWARE AVAILABLE ON THIS SITE
Any software that is made available to download from this Website (“Software”) is the copyrighted work of Polynesian Adventure Tours, Inc., its affiliates, and/or their suppliers. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.

For any Software not accompanied by a License Agreement, Polynesian Adventure Tours, Inc. hereby grants to you, the user, a personal, nontransferable license to use the Software for viewing and otherwise using this Website site in accordance with these terms and conditions and for no other purpose.

Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this website site, is owned by Polynesian Adventure Tours, Inc., its affiliates, and/or their suppliers, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

TERMS, CONDITIONS AND WARRANTIES
Although most tour is completed without incident, tour to certain destinations may involve greater risk than others. Polynesian Adventure Tours, Inc. urges passengers to review tour prohibitions, warnings, announcements and advisories included in this website, issued by the United States Government, National Park Rangers, City and County employees. Information on conditions on various tours and the level of risk associated with touring can be found at, www.dot.gov www.faa.gov, http://www.nps.gov/archive/usar/pphtml/planyourvisit.html, www.customs.gov.

MODIFICATION OF THESE TERMS AND CONDITIONS
Polynesian Adventure Tours, Inc. reserves the right to change the terms, conditions, and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of Polynesian Adventure Tours’ website and facilities.

GENERAL
This agreement is governed by the laws of the State of Hawaii, USA. You hereby consent to the exclusive jurisdiction and venue of courts in County of Honolulu, Hawaii, USA, in all disputes arising out of or relating to the use of this website site. Use of this website site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Polynesian Adventure Tours, Inc. as a result of this agreement or use of this website.

Polynesian Adventure Tours, Inc.’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Polynesian Adventure Tours, Inc.’s right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Polynesian Adventure Tours, Inc. with respect to such use.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between the customer and Polynesian Adventure Tours, Inc. with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Polynesian Adventure Tours, Inc. with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

USE OF POLYADHAWAIITOURS.COM TOUR AGENT FEATURE
The POLYADHAWAIITOURS.COM Travel Agent feature of this website is provided solely to assist customers in determining and gathering information regarding touring-related goods and services and to make legitimate reservations or otherwise transact business with suppliers, and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this website (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of this website by minors under your name or account. You also warrant that all information supplied by you or members of your household in using this website is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the tour services reservations facilities of this website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the tour services reservation facilities of this website may result in you being denied access to such facilities.

Separate terms and conditions will apply to your reservation and purchase of tour-related goods and services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such supplier′s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Polynesian Adventure Tours debiting your account for any costs Polynesian Adventure Tours incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this website.

USE OF POLYADHAWAIITOURS.COM
You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein. You agree that any and all users will be at least 18 years of age. You agree to be financially responsible for use of this website (as well as for use of your account by others, including, without limitation, minors living with you) by any and all users you designate. You agree to supervise all usage of this website by your designated users and minors under your name or account. You also warrant that all information supplied by you, members of your household, or user acting on your behalf in using this website site is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited, whether such actions are conducted b you. You agree that the tour services reservations facilities of this website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the tour services reservation facilities of this website by you or any and all users you designate may result in you being denied access to such facilities.

Separate terms and conditions will apply to your reservation and purchase of tour-related goods and services that you select. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Polynesian Adventure Tours debiting your account for any costs Polynesian Adventure Tours incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your use of this website, and, without limitation, you shall be responsible for all charges, fees, duties, taxes, and assessments arising out of transactions performed on your behalf, whether or not such uses were performed with your consent.